FAQ's

Frequently Asked Questions


  • What is the Warranty on the RTU-2500 Lift System?

    The RTU-2500 Lift System is covered under a 1-Year Manufacturer Warranty.

  • How do you retrieve the reach nuts after removing the bolts on the subframe bracket?

    Use the magnet pickup tool provided in the tool bag to retrieve the reach nuts, once the bolts are removed. See video

  • Do you offer a lift that supports more than 2500 lbs?

    Not at this time. The RTU-2500 Lift was designed to cover the light commercial rooftop market, which is 5-25 ton equipment. 

  • Why would I need an extra Subframe Bracket Kit?

    The extra Subframe Bracket kit is very helpful when moving multiple rooftop units at a time. 


    Your technicians can already have the Subframe Brackets bolted to your next rooftop unit to be set. Then it only takes seconds to remove the dual and single wheel post assemblies and attach to another rooftop unit. 



    (See the BlueHat Mechanical testimonal. They set 7 units in 2 hours, since they purchased an extra Subframe Bracket Kit.) See Parts and Specs.


    The extra Subframe Bracket Kit is essential when moving rooftop units over gas piping/obstacles on the roof. See Video

  • In regards to pulling the RTU-2500 Lift through a roof hatch, how much do the components weigh?

    • The orange post assemblies weigh 25 lbs. each

    1. The Jackpost assemblies, which consist of the jack and wheel weigh 55lbs each. Although, the wheel can easily be disconnected from the Jackpost assembly by removing (1) 1/2" bolt. This breaks down the Jackpost assembly to (2) 25 lb. components. See Parts and Specs
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